How can I recover my Regzen account using Trusted Friends?

Contact your Trusted Friend and ask him/her to help you recover your account.

Your friend should:

  • Open his/her app and go to Setting > Trusted Friends
  • Tap the item with your name/email address
  • Tap the “Start Recovery” button

There are two recovery options to choose from there:

  1. In-app Recovery – you’ll get a notification on your mobile device. Tap it, unlock your mobile device and follow the instructions.
    Note: this option is available only if you have enabled biometrics.
  2. Email Recovery – you’ll get an email with a recovery link. Open the email from your mobile device, tap the link and the Account Recovery screen will open. Follow the instructions.

NOTE: You must complete all steps without leaving the app, otherwise you’ll have to start all over with a new recovery link from your trusted friend.

Regzen Recovery Options

If you don’t have Trusted Friends, learn more about How to recover a Regzen account.

How can I recover my Regzen account using Trusted Friends?

Contact your Trusted Friend and ask him/her to help you recover your account.

Your friend should:

  • Open his/her app and go to Setting > Trusted Friends
  • Tap the item with your name/email address
  • Tap the “Start Recovery” button

There are two recovery options to choose from there:

  1. In-app Recovery – you’ll get a notification on your mobile device. Tap it, unlock your mobile device and follow the instructions.
    Note: this option is available only if you have enabled biometrics.
  2. Email Recovery – you’ll get an email with a recovery link. Open the email from your mobile device, tap the link and the Account Recovery screen will open. Follow the instructions.

NOTE: You must complete all steps without leaving the app, otherwise you’ll have to start all over with a new recovery link from your trusted friend.

Regzen Recovery Options

If you don’t have Trusted Friends, learn more about How to recover a Regzen account.

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